Customer Service Representative | Cubao Site | Onsite Job

TalentLink Outsourcing; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Performance Bonus

Paid Training

Anniversary Bonus

Paid Vacation Leave

Night Differential

Job summary

A leading outsourcing firm is looking for customer service representatives in Quezon City. This full-time, onsite position welcomes fresh graduates and provides essential training. Key responsibilities include answering inquiries, resolving complaints, processing orders, and maintaining customer records. Enjoy competitive salary packages, performance bonuses, and various benefits including paid leave and training incentives. Join a supportive team that values professionalism and growth.

Qualifications

• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads.
• NO BPO experience needed; training provided.
• Onsite position with a professional & supportive team.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Maintain accurate customer records in the system.
• Coordinate with other teams for issue resolution.
• Meet performance and quality metrics.
• Gather and relay customer feedback.
• Gather and relay customer feedback

Skills

Customer service skills

Effective communication

Problem-solving

Team coordination

Education

High School diploma or equivalent

Job description

Overview

TalentLink Outsourcing

On-site - Quezon City | No Experience Required | High/Senior High School | Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee Recognition Program, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Leave

Maternity & Paternity Leave, Vacation Leave

Responsibilities

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Requirements & Benefits

• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome
• NO BPO experience needed – We’ll train you
• Onsite position with a professional & supportive team
• Competitive Salary Packages + Incentives
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off – Paid
• Anniversary Bonus
• Annual Performance Increase

Prince Villacora

HR Manager TalentLink Outsourcing

Working Location

Location: Quezon City, Philippines