Customer Service Representative

KMDC Employment Services; Tarlac City; On-site; PHP 25,000 - 30,000; Full time

Job summary

A service company in Tarlac City is seeking an entry-level customer service representative. You will be responsible for responding to inquiries, providing product information, and resolving customer issues. A Bachelor’s degree is required, but no previous experience is necessary. Ideal candidates will have strong communication skills in English and a positive attitude. This is an onsite job offering an opportunity to start your career in customer service.

Qualifications

• No previous experience is required; entry-level candidates are welcome.
• Strong communication skills in English and proficiency in customer service.
• Positive attitude, patience, empathy, and the ability to work collaboratively.

Responsibilities

• Respond to customer inquiries via phone and chat.
• Provide accurate product information and support.
• Resolve customer issues and concerns effectively.
• Maintain a positive and professional attitude.
• Document interactions and feedback in the system.

Skills

Strong communication skills in English

Proficiency in customer service

Education

Bachelor’s degree in any field

Job description

Responsibilities

• Respond to customer inquiries via phone, and chat.
• Provide accurate product information and support.
• Resolve customer issues and concerns effectively.
• Maintain a positive and professional attitude.
• Document interactions and feedback in the system.

Qualifications

1. Educational Qualifications: Bachelor’s degree in any field required.
2. Experience Level: No previous experience is required; entry-level candidates are welcome.
3. Skills and Competencies: Strong communication skills in English and proficiency in customer service.
4. Working Conditions: Onsite job.
5. Qualities and Traits: Positive attitude, patience, empathy, and the ability to work collaboratively.