Customer Service Representative

KMDC Employment Services; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service solutions provider in Davao del Sur seeks candidates for a customer service role. Responsibilities include responding to inquiries, providing product information, and resolving complaints. A Bachelor's degree in any field is required, but no prior experience is necessary. Strong English communication and interpersonal skills are essential, along with a patient and adaptable attitude.

Qualifications

• No prior experience required.
• Patient, empathetic, and adaptable.

Responsibilities

• Respond promptly to customer inquiries via phone.
• Provide accurate information about products and services.
• Resolve customer complaints effectively.

Skills

Proficiency in English language

Strong communication skills

Interpersonal skills

Education

Bachelor's degree in any field

Job description

Responsibilities

• Respond promptly to customer inquiries via phone.
• Provide accurate information about products and services.
• Resolve customer complaints effectively and efficiently.
• Maintain customer records and update information as needed.
• Work collaboratively with team members to improve overall service.
• Adhere to company policies and guidelines.

Qualifications

• Educational Qualifications: Bachelor's degree in any field.
• Experience Level: No prior experience required.
• Skills and Competencies: Proficiency in English language, strong communication, and interpersonal skills.
• Responsibilities and Duties: Assist customers with inquiries, provide product information, and resolve complaints.
• Working Conditions: Office environment.
• Qualities and Traits: Patient, empathetic, and adaptable with a positive attitude.