Customer Service Representative

Syspro BPO Inc; Taguig; On-site; PHP 223,200 - 312,480; Full time

Job summary

A leading outsourcing company in Taguig is seeking a full-time Customer Service Representative to manage customer inquiries and ensure satisfaction. The ideal candidate should have excellent communication skills and a customer-centered approach. Responsibilities include troubleshooting issues and maintaining records. Skills in customer service and problem-solving are essential. Compensation ranges from 20K to 28K PHP.

Qualifications

• Minimum of 6 months BPO experience.
• No experience required for second-year college completed or college graduates.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Manage customer inquiries and troubleshoot issues.
• Ensure customer satisfaction and maintain customer records.
• Work effectively within a team environment.

Skills

Customer Satisfaction

Customer Service skills

Problem-solving skills

English communication skills

Education

High School Graduate

Second Year College

College Graduate

Job description

Overview

This is a full-time, on-site role for a Customer Service Representative located in Mckinley BGC. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries, troubleshooting issues, ensuring customer satisfaction, and maintaining customer records. The role requires excellent communication skills, a customer-centered approach, and the ability to work effectively within a team environment.

Qualifications

• Minimum of 6 months BPO experience | HS School Graduate (old curriculum)
• No experience required | Second Yr college completed/ College Graduate
• Customer Satisfaction and Customer Service skills
• Average to Good English communication skills
• Ability to manage multiple tasks simultaneously and efficiently
• Strong problem-solving skills and detail-oriented
• Prior experience in a similar role is a plus

Compensation: 20K to 28k

Account:US Retail CSR | Australian Mgt CSR

ALL VIRTUAL PROCESS