Customer Service Representative

Risewave Consulting Inc.; Mandaluyong; On-site; PHP 274,201 - 328,438; Full time

Job summary

A consulting firm in the Philippines is seeking a dedicated Customer Service Representative to manage customer inquiries and deliver accurate assistance. Responsibilities include resolving complaints, processing orders, and maintaining detailed records of interactions. Candidates should possess good to excellent communication skills, along with at least 6 months of BPO experience. This is an onsite position located in Cubao/Mandaluyong, offering a salary of up to 27k per month.

Qualifications

• Good to Excellent communication skills.
• At least 6 months of BPO experience.

Responsibilities

• Assist customers with inquiries and provide information.
• Resolve customer complaints efficiently.
• Process orders, returns, and exchanges in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team to enhance service delivery.

Skills

Good to Excellent communication skills

BPO experience

Job description

WE ARE HIRING: Customer Service Representative

Location: Cubao/Mandaluyong - Onsite

Work Setup: Onsite

Salary: Max 27k per month

We are looking for a dedicated Customer Service Representatives (CSR) to join our team! The CSR will be responsible for handling customer inquiries and providing accurate assistance.

• Assist customers with inquiries and provide information on products and services.
• Resolve customer complaints efficiently while maintaining a positive customer experience.
• Process orders, returns, and exchanges in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and support objectives.

Qualifications

• Good to Excellent communication skills
• At least 6 months of BPO experience

Apply now!