Customer Service Representative

Gainstrong Talent Solutions; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer service recruitment agency is seeking a Customer Service Representative to manage inquiries and provide excellent support onsite in BGC. The ideal candidate should be a High School graduate and possess strong communication skills, ensuring positive customer interactions. This role requires flexibility for shifting schedules and dedication to company service standards. Join us to deliver top-notch service in a dynamic environment.

Qualifications

• Strong verbal and written communication skills are essential.
• Willingness to work onsite in BGC is required.
• Flexibility to adapt to shifting schedules is beneficial.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Provide timely and accurate solutions to customer concerns.
• Document customer interactions and resolutions properly.

Skills

Communication skills

Customer service orientation

Education

High School / Senior High School Graduate

Job description

Job Description: Customer Service Representative

Location: BGC

Work Setup: Onsite

Shift: Dayshift (Fixed weekends off)

Job Summary

We are looking for a Customer Service Representative who will handle customer inquiries, provide accurate information, and deliver excellent customer support. The ideal candidate has strong communication skills and is willing to work onsite in BGC.

Key Responsibilities

• Respond to customer inquiries via phone, email, or chat
• Provide timely and accurate solutions to customer concerns
• Maintain a positive and professional attitude when dealing with customers
• Document customer interactions and resolutions properly
• Adhere to company policies and service standards

Qualifications

• At least High School / Senior High School Graduate
• Willing to work onsite in BGC
• Open to shifting schedules (predominantly dayshift)
• Good communication skills (verbal and written)
• Open to all segments: Starter, Adapter, and Shifter