Customer Service Representative

JRAE Career Manpower Services; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

JRAE Career Manpower Services is seeking a customer service professional for an on-site role in Taguig. The position requires a Bachelor’s degree or equivalent experience and 0–2 years in customer service.

Strong communication and interpersonal skills are essential to deliver excellent client support in a fast-paced environment. The role is full-time in Taguig, Philippines, with no experience required at entry level, offering growth opportunities and exposure to a busy service desk.

Qualifications

• Bachelor’s degree or equivalent experience.
• 0–2 years in a customer service role.
• Strong communication and interpersonal skills.
• Empathetic, patient, and efficient in handling customer issues.
• Ability to work in a fast-paced environment and handle multiple inquiries.

Responsibilities

• Provide exceptional customer service and support to clients through various communication channels.
• Resolve customer inquiries and complaints efficiently and effectively.
• Maintain detailed records of customer interactions and transaction history.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Stay updated on company products and services to provide accurate information.

Skills

Communication

Interpersonal skills

Education

Bachelor’s degree in a relevant field

Job description

On-site - Taguig No Exp Required Bachelor Full-time

Job Description

Description

• Provide exceptional customer service and support to clients through various communication channels.
• Resolve customer inquiries and complaints efficiently and effectively.
• Maintain detailed records of customer interactions and transaction history.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Stay updated on company products and services to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 0–2 years in a customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and efficient in handling customer issues.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple inquiries simultaneously.

Customer Service

Active within three days