Online Customer Service Representative

Miranda HR; Taguig; On-site; PHP 200,880 - 245,520; Full time

Benefits offered by this job

Life Insurance

HMO

Holiday Gifts

Incentives

Job Training

Medical Reimbursement

Job summary

Miranda HR is seeking an entry-level, on-site Customer Service Associate in Taguig. The role requires no prior experience and involves handling inquiries, resolving issues, and maintaining accurate customer records.

We value clear communication in English, teamwork, and the ability to thrive in a fast-paced environment. Training and growth opportunities are provided to support your professional development.

Qualifications

• Educational qualifications: High School Diploma or equivalent.
• Experience level: Entry-level (0–2 years).
• Strong customer service and effective communication skills.
• Proficiency in English, both written and verbal.
• Basic technical skills for troubleshooting and account management.
• Ability to work in a fast-paced environment and handle queries efficiently.

Responsibilities

• Handle customer inquiries and provide prompt solutions to issues.
• Communicate effectively with customers through phone, email, and chat.
• Maintain a detailed record of customer interactions and transactions.
• Assist in managing customer accounts and ensuring satisfaction with services.
• Collaborate with team members to improve service delivery and foster a positive customer experience.

Skills

Customer service

Communication

English proficiency

Troubleshooting

Education

High School Diploma or equivalent

Job description

On-site - Taguig No Exp Required Bachelor Full-time

Job Description

Medical Reimbursement

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

Professional Development

Job Training

Read More

Description

• Handle customer inquiries and provide prompt solutions to issues.
• Communicate effectively with customers through various channels including phone, email, and chat.
• Maintain a detailed record of customer interactions and transactions.
• Assist in managing customer accounts and ensuring satisfaction with services.
• Collaborate with team members to improve service delivery and foster a positive customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong customer service skills and effective communication abilities
• Skills and Competencies: Proficiency in English, both written and verbal
• Skills and Competencies: Basic technical skills for troubleshooting and account management
• Qualities and Traits: Ability to work in a fast-paced environment and handle customer queries efficiently

Customer Service English Language Account Management Technical Skills Sales Pitching and Closure Call Centre