Customer Service Representative

Seth IdeaGCS; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service company in Quezon City is seeking individuals for an on-site customer service position. This role requires assisting customers with inquiries via phone, email, and chat while providing accurate information about products and services. Ideal candidates will have a Bachelor’s degree and possess excellent communication skills. No prior experience is required, as training will be provided to help you thrive in a fast-paced environment. Join us to enhance customer satisfaction.

Qualifications

• No prior experience required; training will be provided.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Assist customers with inquiries through phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain customer records and documentation of interactions.
• Work collaboratively with team members to improve service delivery.

Skills

Excellent communication skills

Interpersonal skills

Positive attitude

Education

Bachelor’s degree in a relevant field

Job description

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Description

• Assist customers with inquiries through phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain customer records and documentation of interactions.
• Work collaboratively with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Positive attitude and a strong commitment to customer satisfaction.
• Responsibilities and Duties: Ability to work efficiently in a fast-paced environment.