Customer Service Representative

Sundust Bros Corporation; Pasig; On-site; PHP 223,200 - 357,120; Full time

Benefits offered by this job

Life Insurance

Health & Wellness

Job summary

Sundust Bros Corporation in Pasig is seeking a customer service representative to handle inquiries and provide accurate information about our products and services. This on-site, full-time role requires no prior experience and a bachelor’s degree.

You will document interactions, update records, help resolve issues quickly, and collaborate with the team to improve processes. Candidates should be empathetic, patient, and able to multitask in a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 0-2 years of customer service experience.
• Strong communication and interpersonal skills.
• Empathetic and patient attitude toward customers.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Handle customer inquiries and provide accurate information regarding products and services.
• Resolve customer issues promptly and effectively, ensuring high satisfaction levels.
• Document customer interactions and update records in the company database.
• Collaborate with team members to improve customer service processes.
• Assist in training new staff and provide guidance as needed.

Skills

Communication skills

Interpersonal skills

Empathy

Education

Bachelor's degree in a relevant field

Job description

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

• Life Insurance

Description

• Handle customer inquiries and provide accurate information regarding products and services.
• Resolve customer issues promptly and effectively, ensuring high satisfaction levels.
• Document customer interactions and update records in the company database.
• Collaborate with team members to improve customer service processes.
• Assist in training new staff and provide guidance as needed.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 0-2 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic and patient attitude toward customers.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.

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