Customer Service Representative

Dynamic Talent Solutions; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading recruitment firm in Taguig is seeking a Customer Service Representative to provide exceptional support via phone, email, and chat. Candidates should have 1-3 years of experience in customer service and a Bachelor's degree in a relevant field. This is a full-time position requiring strong communication skills and a positive attitude.

Qualifications

• 1-3 years of experience in customer service roles.
• Empathetic, adaptable, and detail-oriented.
• Ability to document customer interactions and feedback.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Resolve issues promptly while maintaining a positive attitude.

Skills

Customer service skills

Proficient in English

Team player attributes

Education

Bachelor's degree in a relevant field

Job description

On-site - Taguig | 1-3 Yrs Exp | Bachelor | Full-time

Job Description

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Resolve issues promptly and effectively while maintaining a positive attitude.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance customer experience.

Educational Qualifications

• Educational Qualifications: Bachelor\'s degree in a relevant field.
• Experience Level: 1-3 years of experience in customer service roles.
• Skills and Competencies: Proficient in English, excellent customer service skills, and strong team player attributes.
• Working Conditions: Office environment, with potential for remote work.
• Qualities and Traits: Empathetic, adaptable, and detail-oriented.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,
• requires you to provide a guarantee or collects property,