Customer Service Representative

STACKph; Rizal; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job summary

STACKph is hiring for an on-site Customer Service representative in Rizal. No prior experience required; training will be provided. You will handle inquiries via phone, email, and chat, delivering courteous, effective support in a fast-paced office.

Strong English skills and a customer-oriented mindset are essential. The role offers a full-time schedule with benefits including 13th month pay, meal allowances, and gym membership.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• No prior experience required; training provided.
• Proficient in English with strong problem-solving and technical aptitude.
• Excellent communication and a customer-oriented mindset.
• Ability to manage inquiries in a fast-paced environment.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries and resolve issues promptly.
• Manage scheduling and follow-up tasks to ensure customer satisfaction.
• Collaborate with team members to enhance service delivery.
• Maintain accurate records of customer interactions and transactions.

Skills

English

Problem solving

Technical aptitude

Communication

Education

Bachelor’s degree in a relevant field

Job description

On-site - Rizal No Exp Required Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries and resolve issues promptly.
• Manage scheduling and follow-up tasks to ensure customer satisfaction.
• Collaborate with team members to enhance service delivery.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No previous experience required; training provided.
• Skills and Competencies: Proficient in English, strong problem-solving skills, and technical aptitude.
• Responsibilities and Duties: Ability to effectively manage customer queries.
• Qualities and Traits: Excellent communication skills and a customer-oriented mindset.
• Working Conditions: Fast-paced office environment with flexible working hours.

English Language Customer Service Scheduling Call Centre Financial Literate Problem Solving Technical Skills