Call Center Representative

StackPH; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A local customer service provider in Muntinlupa is seeking an entry-level Customer Service Representative. No experience is required, but strong communication skills in English and a solid work ethic are necessary. Responsibilities include handling customer inquiries, providing information on products and services, and maintaining records of customer interactions. Competitive benefits include government-mandated perks and professional development opportunities.

Qualifications

• Entry-level position, no prior experience required.
• Strong communication skills in English are essential.
• Ability to efficiently resolve customer inquiries and complaints.

Responsibilities

• Handle incoming calls and provide exceptional customer service to clients.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Provide product and service information to customers.
• Assist in identifying and escalating issues when necessary for further investigation.

Skills

Strong communication skills in English

Excellent customer service abilities

Problem-solving skills

Organizational skills

Technical skills

Strong work ethic

People skills

Education

High School diploma or equivalent

Job description

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

• Handle incoming calls and provide exceptional customer service to clients.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Provide product and service information to customers.
• Assist in identifying and escalating issues when necessary for further investigation.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Strong communication skills in English.
• Skills and Competencies: Excellent customer service and problem-solving abilities.
• Qualities and Traits: Strong organizational and technical skills.
• Qualities and Traits: Solid work ethic and ability to interact well with people.

English Language Customer Service Problem Solving Organizational Skills People Skills Technical Skills Strong Work Ethic

Working Location

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