Customer Service Representative

RC-LED MOTOR VEHICLE PARTS; Rizal; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local parts manufacturing company in Rizal is seeking a Customer Service Representative. This role involves handling customer inquiries, providing information about products, and maintaining records. Candidates must have a Bachelor’s degree and 1-3 years of experience in customer service. The ideal candidate is a strong team player, proficient in TikTok and digital marketing, and possesses excellent communication skills. Competitive compensation is offered.

Qualifications

• 1-3 years of customer service experience preferred.
• Excellent communicator, proactive, and adaptable.

Responsibilities

• Handle customer inquiries and resolve issues efficiently.
• Provide information about products and services.
• Maintain customer records and update information.
• Work collaboratively with team members to enhance customer satisfaction.

Skills

Strong team player

Proficiency in TikTok

Digital marketing skills

Technical skills

Organizational skills

Education

Bachelor's degree

Job description

On-site - Rizal 1-3 Yrs Exp Bachelor Full-time

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Job Description

• Handle customer inquiries and resolve issues efficiently.
• Provide information about products and services.
• Maintain customer records and update information.
• Work collaboratively with team members to enhance customer satisfaction.
• Utilize various communication channels including phone, email, and chat.
• Adhere to company policies and procedures.
• Job Title: Customer Service Representative
• Educational Qualifications: Bachelor’s degree required.
• Experience Level: 1-3 years of customer service experience preferred.
• Skills and Competencies: Strong team player, proficient in TikTok and digital marketing, possesses technical and organizational skills.
• Responsibilities and Duties: Handle customer inquiries, provide support, and ensure satisfaction.
• Working Conditions: Office-based environment with flexible hours.
• Qualities and Traits: Excellent communicator, proactive, and adaptable.

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