Customer Service Representative

VB Solutions; Rizal; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Bereavement Leave

Birthday Leave

Sick Leave

Vacation Leave

Flexible Hours

Job summary

A customer service solutions provider is seeking to hire customer service representatives in Rizal. Responsibilities include providing exceptional service via phone, email, and live chat, assisting with inquiries, and resolving complaints. Candidates should possess a Bachelor’s degree and exhibit excellent communication and problem-solving skills. This full-time position offers a supportive work environment with various leave benefits and flexible working hours.

Qualifications

• 0–2 years of experience in customer service or a related field.
• Patient and empathetic personality.
• Ability to handle stressful situations.

Responsibilities

• Provide exceptional customer service via phone, email, and live chat.
• Assist customers with inquiries related to products and services.
• Resolve issues and complaints in a timely manner.

Skills

Excellent communication

Strong problem-solving abilities

Interpersonal skills

Education

Bachelor's degree in a relevant field

Job description

On-site - Rizal No Exp Required Bachelor Full-time

Job Description

Commuter Checks & Assistance

Bereavement Leave, Birthday Leave, Compassionate Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Vacation Leave, Wedding Leave

Work-Life Balance

Flexible Hours

Description

• Provide exceptional customer service via phone, email, and live chat.
• Assist customers with inquiries related to products and services.
• Resolve issues and complaints in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Patient, empathetic, and able to handle stressful situations.
• Responsibilities and Duties: Willingness to learn and adapt to new processes.

HR Manager VB Solutions

Working Location

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