Customer Service Representative

Work-1 Manpower Recruitment Services; Pasay; On-site; PHP 223,200 - 279,000; Full time

Job summary

A recruitment agency is seeking a customer service representative for an on-site role in Pasay. The ideal candidate should have a high school diploma and possess strong communication skills. Responsibilities include handling customer inquiries via phone, email, and chat, resolving complaints, and maintaining interaction records. This position is suitable for individuals with up to 2 years of experience in customer service.

Qualifications

• 0–2 years of experience in customer service.
• Ability to handle multiple tasks effectively.
• Willingness to stay updated on product knowledge.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints professionally.
• Maintain detailed records of customer interactions.

Skills

Strong communication skills

Patience

Empathy

Positive attitude

Education

High School Diploma or equivalent

Job description

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with team members to improve overall customer experience.
• Stay updated on product knowledge and services offered by the company.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills, both verbal and written
• Qualities and Traits: Patience, empathy, and a positive attitude
• Responsibilities and Duties: Ability to handle multiple tasks effectively
• Working Conditions: Comfortable working in a fast-paced environment

Working Location

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