Customer Service Agent

Miranda HR; Pasay; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR is looking for a customer service representative to join their team in Pasay. This full-time position welcomes individuals with a High School Diploma and offers on-the-job training. Responsibilities include assisting customers through various channels, maintaining records of interactions, and collaborating with team members. The ideal candidate should be friendly, patient, and have strong communication skills. Benefits include holiday gifts, health insurance, and opportunities for professional development.

Qualifications

• 0–2 years of experience in customer service.
• Friendly, patient, and able to work under pressure.
• Team-oriented and capable of multitasking.

Responsibilities

• Provide excellent customer service by addressing inquiries and resolving issues.
• Assist customers via phone, email, or chat.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Ability to multitask

Time management

Education

High School Diploma or equivalent

Job description

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

• Provide excellent customer service by addressing inquiries and resolving issues.
• Assist customers via phone, email, or chat, ensuring a seamless experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and efficiency.
• Stay informed about product offerings and company policies to provide accurate information.

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Friendly, patient, and able to work under pressure
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Working Conditions: Must be able to work in a team-oriented environment