Customer Service Representative

Neksjob Philippines; Taguig; On-site; PHP 245,520 - 279,000; Full time

Benefits offered by this job

Performance Bonus

HMO

Job summary

A local recruitment agency in Taguig is looking for customer service representatives. The role requires a high school diploma, and no previous experience is necessary as training will be provided. Ideal candidates should be proficient in English and possess strong communication skills. This full-time position offers a collaborative office environment with a focus on customer satisfaction.

Qualifications

• No prior experience necessary; on-the-job training provided.
• Friendly, patient, and adaptable with excellent communication skills.

Responsibilities

• Assist customers with inquiries and issues via phone, email, and chat.
• Provide product information and support.
• Resolve complaints in a timely manner.
• Document interactions and maintain records.

Skills

Proficient in English

Strong customer service skills

Problem-solving skills

Education

High School or Senior High School diploma

Job description

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Benefits

• Performance Bonus
• HMO

Responsibilities

• Assist customers with inquiries and issues via phone, email, and chat.
• Provide product information and support to enhance customer satisfaction.
• Resolve complaints in a timely and efficient manner.
• Document interactions and maintain accurate records in the system.
• Collaborate with team members to improve service delivery.
• Handle customer inquiries, resolve issues, and provide product information.

Qualifications

• Educational Qualifications: High School or Senior High School diploma required.
• Experience Level: No prior experience necessary; on-the-job training provided.
• Skills and Competencies: Proficient in English; strong customer service and problem-solving skills essential.
• Working Conditions: Office environment with a focus on teamwork and customer interaction.
• Qualities and Traits: Friendly, patient, and adaptable; excellent communication and interpersonal skills.

Working Location

Uptown Place Tower 3. Corner, 11th Ave, Taguig, Metro Manila, Philippines

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