Customer Support Specialist

Miranda HR; Pasay; On-site; PHP 25,000 - 35,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A customer support firm in Pasay is looking for individuals for an on-site role where no previous experience is needed. The position involves assisting customers with their inquiries via various communication channels. Candidates must possess a high school diploma and should have strong communication skills. The company offers holiday gifts and incentives, along with health insurance and opportunities for professional development.

Qualifications

• 0–2 years of experience in customer support.
• Ability to handle customer complaints with professionalism.
• Must be patient, empathetic, and detail-oriented.

Responsibilities

• Assist customers with inquiries via phone, email, and chat.
• Resolve customer issues promptly, ensuring satisfaction and retention.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to provide a seamless customer experience.

Skills

Strong communication

Interpersonal skills

Education

High School diploma or equivalent

Job description

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Assist customers with inquiries via phone, email, and chat.
• Resolve customer issues promptly, ensuring satisfaction and retention.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to provide a seamless customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years of experience in customer support.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle customer complaints with professionalism.
• Qualities and Traits: Must be patient, empathetic, and detail-oriented.