Customer Service Representative

Miranda HR; Pasay; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment agency is looking for Customer Service Representatives in Pasay, Philippines. This full-time role involves assisting customers through various communication channels and requires a High School Diploma. Ideal candidates will have strong communication skills, be able to multitask, and possess a friendly demeanor when interacting with customers. The position offers opportunities for professional development and includes government-mandated benefits.

Qualifications

• Must possess a High School Diploma or equivalent.
• 0–2 years of experience welcomed.
• Excellent communication skills and a friendly demeanor are required.

Responsibilities

• Assist customers via phone, email, or chat to resolve inquiries.
• Provide product information to enhance customer experience.
• Document interactions for quality assurance.
• Collaborate with other team members to effectively handle complex service requests.
• Engage in ongoing training to stay updated on product knowledge and best practices.

Skills

Excellent communication and interpersonal skills

Ability to multitask

Patience and friendly demeanor

Education

High School Diploma or equivalent

Job description

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Assist customers via phone, email, or chat to address inquiries and resolve issues.
• Provide accurate product information and support to enhance the customer experience.
• Document customer interactions and feedback systematically for quality assurance.
• Collaborate with other team members to effectively handle complex service requests.
• Engage in ongoing training to stay updated on product knowledge and best practices.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Qualities and Traits: Patience and friendly demeanor when dealing with customers

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