Customer Service Manager

Miranda HR; Pasig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Transportation Allowance

Medical Reimbursement

Commission

Employee of the Month Award

Incentives

Job summary

A customer service organization is looking for a customer service representative in Pasig. This on-site role is suitable for candidates with a High School Diploma or equivalent, and no prior experience is required. Responsibilities include providing support via phone, email, and chat, assisting customers with inquiries, and resolving complaints. Candidates should demonstrate strong communication and interpersonal skills. The company offers benefits such as transportation allowance and employee recognition programs.

Qualifications

• Must have a High School Diploma or equivalent.
• 0-2 years of experience in customer service is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide customer service via phone, email, and chat.
• Assist customers with inquiries regarding products and services.
• Resolve customer complaints and maintain accurate records.

Skills

Strong communication skills

Interpersonal skills

Customer-oriented mindset

Education

High School Diploma or equivalent

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Transportation Allowance, Medical Reimbursement

Employee Recognition and Rewards

Commission, Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives

Description

• Provide professional and courteous customer service via phone, email, and chat.
• Assist customers with inquiries regarding products and services.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain accurate customer records and update information as needed.
• Collaborate with team members to improve service levels and support business goals.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience, empathy, and a customer-oriented mindset
• Responsibilities and Duties: Ability to follow company policies and procedures

Working Location

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