Customer Service Representative

Work-1 Manpower Recruitment Services; Manila; On-site; PHP 223,200 - 446,400; Full time

Benefits offered by this job

Health Insurance

Job Training

Professional Development

Job summary

Work-1 Manpower Recruitment Services is seeking a customer service specialist to assist clients via phone, email, and chat, resolving issues with a positive attitude. You will document interactions in the CRM and collaborate with the team to enhance overall customer experience.

The role offers an on-site Manila work environment with flexible hours and focuses on delivering excellent service to clients while maintaining professionalism.

Qualifications

• Strong communication skills required.
• Proven problem-solving abilities.
• Friendly and approachable demeanor.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer issues efficiently while maintaining a positive attitude.
• Assist customers with inquiries regarding products and services.
• Document customer interactions in the CRM system accurately.
• Collaborate with team members to improve the overall customer experience.

Skills

Strong communication

Problem-solving

Education

High School Diploma or equivalent

Job description

On-site - Manila No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Job Training, Professional Development

Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer issues efficiently while maintaining a positive attitude.
• Assist customers with inquiries regarding products and services.
• Document customer interactions in the CRM system accurately.
• Collaborate with team members to improve the overall customer experience.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Strong communication skills
• Skills and Competencies:Problem-solving abilities
• Qualities and Traits:Friendly and approachable demeanor
• Working Conditions:Office environment with flexible hours

Working Location