Customer Service Representative

Neksjob Philippines; Pasay; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Health Insurance (HMO)

Job summary

A leading recruitment agency in the Philippines is hiring for an on-site customer service representative in Pasay. The position requires a High School diploma and offers on-the-job training. Candidates should be proficient in English and possess strong problem-solving skills. This role involves assisting customers through various channels, ensuring satisfaction, and maintaining documentation. Join a friendly and adaptable team focused on collaboration and service improvement.

Qualifications

• High School or Senior High School diploma required.
• No prior experience necessary; on-the-job training provided.
• Proficient in English; strong customer service and problem-solving skills essential.

Responsibilities

• Assist customers with inquiries and issues via phone, email, and chat.
• Provide product information and support to enhance customer satisfaction.
• Resolve complaints in a timely and efficient manner.
• Document interactions and maintain accurate records in the system.
• Collaborate with team members to improve service delivery.

Skills

English Language

Customer Service

Problem Solving

Education

High School or Senior High School diploma

Job description

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Insurance Health & Wellness

HMO

• Assist customers with inquiries and issues via phone, email, and chat.
• Provide product information and support to enhance customer satisfaction.
• Resolve complaints in a timely and efficient manner.
• Document interactions and maintain accurate records in the system.
• Collaborate with team members to improve service delivery.
• Educational Qualifications: High School or Senior High School diploma required.
• Experience Level: No prior experience necessary; on-the-job training provided.
• Skills and Competencies: Proficient in English; strong customer service and problem-solving skills essential.
• Working Conditions: Office environment with a focus on teamwork and customer interaction.
• Qualities and Traits: Friendly, patient, and adaptable; excellent communication and interpersonal skills.

English Language, Customer Service, Problem Solving

Working Location

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