Customer Service Representative

Lexie Staffing co.; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

HMO

Insurance Health & Wellness

Job summary

A staffing and consulting firm is seeking entry-level customer support representatives in Muntinlupa. Responsibilities include assisting customers via phone, email, and live chat, and maintaining records of interactions. Candidates should have a high school diploma and excellent customer service skills. The role offers benefits such as HMO and government-mandated benefits in a teamwork-focused office environment.

Qualifications

• Entry-level position requiring 0-2 years of experience.
• Empathetic, patient, and team player qualities are essential.

Responsibilities

• Provide front-line support to customers via phone, email, and live chat.
• Assist customers with inquiries, complaints, and product-related issues.
• Maintain detailed records of customer interactions and transactions.

Skills

Strong command of the English language

Excellent customer service skills

Education

High School Diploma or equivalent

Job description

Overview

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Responsibilities

• Provide front-line support to customers via phone, email, and live chat.
• Assist customers with inquiries, complaints, and product-related issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues efficiently.
• Continuously improve customer satisfaction through effective communication and problem-solving.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong command of the English language, excellent customer service skills
• Qualities and Traits: Empathetic, patient, and a team player
• Working Conditions: Office environment with a focus on teamwork

Government Mandated Benefits

Insurance Health & Wellness

Benefits

HMO

Working Location

Lexie Staffing & Business Consulting Company

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