Customer Service Representative - URGENT

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Incentives

HMO

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in the Philippines is seeking a Customer Service Representative to handle inquiries and complaints via phone, email or chat.

This on-site role at Ground Floor, Alabang, Metro Manila welcomes High School graduates and offers a friendly office environment with potential for professional growth. You will provide accurate information about products and services, resolve issues promptly, document customer interactions, and collaborate with teammates to

Qualifications

• High School Diploma or equivalent required.
• Entry-level position; no prior experience required.
• Excellent verbal and written communication skills.
• Patience, empathy, and a customer-centric attitude.

Responsibilities

• Assist customers with inquiries and complaints via phone, email, or chat.
• Provide accurate information about products and services to enhance customer satisfaction.
• Resolve issues efficiently while maintaining a positive customer experience.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to improve service delivery and overall customer experience.

Skills

Communication

Problem-solving

Customer-centric attitude

Education

High School Diploma or equivalent

Job description

Customer Service Representative - URGENT

Synlink Recruitment Outsourcing Co. Inc.

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Description

• Assist customers with inquiries and complaints via phone, email, or chat.
• Provide accurate information about products and services to enhance customer satisfaction.
• Resolve issues efficiently while maintaining a positive customer experience.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to improve service delivery and overall customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-Level, no prior experience required.
• Skills and Competencies: Excellent communication skills, both verbal and written.
• Skills and Competencies: Strong problem-solving abilities and a customer-centric attitude.
• Qualities and Traits: Patience, empathy, and a willingness to learn.
• Working Conditions: Comfortable office environment with potential for remote work.

Working Location

Ground Floor, Alabang, Metro Manila, Philippines