Customer Service Representative

E-Solutions IT Services; Muntinlupa; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

HMO health insurance

Commission

On-site role

Job summary

E-Solutions IT Services is seeking candidates for an on-site role in Muntinlupa. No prior experience is required, and training will be provided. Strong English communication and the ability to handle multiple shifts are essential.

Open to new graduates of Senior High School; candidates with recent SHS graduation and no work history will be considered. NBI clearance and local residency in nearby areas are preferred.

Qualifications

• Open to candidates without prior work/BPO experience.
• Must have graduated from Senior High School or the old High School curriculum.
• Candidates who recently graduated from Senior High School without work experience will not be considered.
• Preferably possess an updated NBI clearance and reside in Laguna, Cavite, Las Pinas, Muntinlupa, or Paranaque.

Responsibilities

• Candidates with or without prior experience; previous experience is not required.
• Ensure proficiency in both spoken and written English.
• Work onsite as required.
• Maintain availability for overnight shifts, rotating schedules, and split shifts.

Skills

English proficiency

Strong communication

Problem solving

Attention to detail

Empathy

Multitasking

Teamwork

Computer literacy

Education

Senior High School

Job description

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission

Insurance Health & Wellness

HMO

Job Responsibilities:

• Candidates with or without prior experience; previous experience is not required.


• Ensure proficiency in both spoken and written English.


• Work onsite as required.


• Maintain availability for overnight shifts, rotating schedules, and split shifts.

Qualifications:

• Open to candidates without prior work/BPO experience.


• Must have graduated from Senior High School or the old High School curriculum.


• Candidates who recently graduated from Senior High School without work experience will not be considered.


• Preferably possess an updated NBI clearance and reside in Laguna, Cavite, Las Pinas, Muntinlupa, or Paranaque.

Additional Requirements:

• No prior experience in customer service is necessary; comprehensive training will be provided.


• Strong communication skills, both verbal and written.


• Excellent problem-solving abilities and attention to detail.


• Ability to efficiently handle multiple tasks in a fast-paced environment.


• Demonstrate empathy and patience when dealing with customers from diverse backgrounds.


• Basic computer proficiency and willingness to learn new software applications.


• Flexibility to work various shifts, including evenings, weekends, and holidays.


• Positive attitude and a collaborative approach to teamwork.


• Ability to adapt to changes in procedures, policies, and technology.