Customer Service Representative

Lexie; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government mandated benefits

Health insurance

Job training

Maternity & Paternity leave

Flexible hours

Job summary

A staffing company in Taguig is seeking a customer support representative. This entry-level role involves assisting customers through phone, email, and live chat. Candidates should possess a high school diploma and strong English communication skills. Empathetic and team-oriented individuals are encouraged to apply. The position offers a full-time schedule with on-site work.

Qualifications

• Entry-level position with 0–2 years of experience required.
• Strong command of English and excellent customer service skills are essential.
• Empathetic, patient, and a team player are desirable traits.

Responsibilities

• Provide front-line support to customers via phone, email, and live chat.
• Assist customers with inquiries, complaints, and product-related issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues.

Skills

Strong command of the English language

Excellent customer service skills

Education

High School Diploma or equivalent

Job description

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Maternity & Paternity Leave

Work-Life Balance

Flexible Hours

• Provide front-line support to customers via phone, email, and live chat.
• Assist customers with inquiries, complaints, and product-related issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues efficiently.
• Continuously improve customer satisfaction through effective communication and problem-solving.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong command of the English language, excellent customer service skills
• Qualities and Traits: Empathetic, patient, and a team player
• Working Conditions: Office environment with a focus on teamwork

Working Location

Lexie Staffing & Business Consulting Company