Customer Service Representative

San Gabriel Metal Concepts, Inc.; Las Piñas; On-site; PHP 223,200 - 334,800; Full time

Job summary

A manufacturing company in Las Piñas is seeking a Customer Service Representative to handle customer inquiries and provide information about products and services. The ideal candidate should have at least one year of experience in a similar role, be skilled in MS Office applications, and possess strong attention to detail. This role requires effective communication and collaboration with other departments to meet customer needs.

Qualifications

• At least one year experience in a related field.
• Skilled in using MS Office applications (Word, Excel, Powerpoint, Outlook).
• Highly self-motivated, honest and detail-oriented, with strong attention to accuracy.
• Capable of working independently with minimal supervision and managing pressure effectively.

Responsibilities

• Attends customer inquiries, complaints and provides information about products and services.
• Provides timely and accurate information to customer order status.
• Collaborate with other departments to address customer needs.
• Maintain accurate customer records in the database.

Skills

Customer service skills

MS Office proficiency

Detail-oriented

Self-motivation

Job description

Responsibilities

• Attends customer inquiries, complaints and give customers information about products and services, takes orders, answers queries.
• Provides timely and accurate information to customer order status and product knowledge requests.
• Collaborate with other departments, such as sales and operations, to address customer needs.
• Maintain accurate customer records and ensure date integrity in our customer database.

Qualifications

• At least one year experience in a related field
• Skilled in using MS Office applications (Word, Excel, Powerpoint, Outlook)
• Highly self-motivated, honest and detail-oriented, with strong attention to accuracy.
• Capable of working independently with minimal supervision and managing pressure effectively