Customer Service Facilitator

Solid Service Electronics Corporation; San Fernando; On-site; PHP 201,000 - 312,000; Full time

Job summary

Solid Service Electronics Corporation in Pampanga, San Fernando, is seeking a friendly front desk representative to greet customers, provide information, and coordinate branch documents. The role emphasizes strong communication and organized admin support within a fast-paced environment.

The successful candidate will handle customer inquiries face-to-face and over the phone, support daily branch operations, and ensure a positive experience for visitors and clients at all times.

Qualifications

• 4-year college graduate in any course
• Pleasant personality and good communication skills
• Flexible and adaptable to a fast-paced environment
• Able to handle front-line customer service and inquiries
• Organized with attention to detail and able to perform basic admin tasks
• Fresh graduates are welcome to apply
• Willing to work at assigned branch location

Responsibilities

• Serve as the front desk representative of the branch, handling customer inquiries and requests face-to-face and by phone
• Provide accurate information and ensure a positive customer experience at all times
• Organize and manage branch documents such as receipts, petty cash records, and other admin files for submission to Head Office
• Handle frontline administrative functions, including coordination and processing of branch utility bills
• Perform other administrative and clerical tasks as needed to support smooth branch operations

Skills

Pleasing personality

Personable

Adaptability

Front-line customer service

Oral and written communication

Organized and detail-oriented

Fresh graduates welcome

Willing to work at branch location

Education

4-year college degree

Job description

JOB QUALIFICATIONS:

• 4 yr. college graduate of any course

• With pleasing personality

• Personable, flexible, and able to adapt to a fast-paced and changing work environment

• Capable of handling front-line customer service functions, including assisting customer needs and inquires

• With good oral and written communication skills

• Organized, detail-oriented, and able to handle basic administrative tasks

• Fresh graduates are welcome to apply

• Amenable to work in assigned branch location

RESPONSIBILITIES

• Serves as the front desk representative of the branch, handling customer inquiries, concerns, and requests both face-to-face and through phone calls.

• Provides accurate information and ensures a positive customer experience at all times.

• Organizes and manages branch documents such as receipts, petty cash records, and other adminstrative files for submission to the Head Office

• Handles frontline administrative functions, including coordination and processing of branch utility bills (electricity, water, and similar expenses).

• Performs other administrative and clerical tasks as needed to support smooth branch operations