Customer Service Expert

Metacom Careers; Philippines; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO

Job training

Professional development

Job summary

Metacom Careers is seeking an entry-level Customer Service professional for an on-site role in Taguig. The successful candidate will provide exceptional service, handle inquiries and complaints, and maintain accurate records of customer interactions.

Ideal candidates have a Bachelor’s degree (preferred), strong English communication, and a positive attitude with a strong work ethic. Training and development opportunities are provided.

Qualifications

• Bachelor’s degree preferred.
• Entry-level (0–2 years).
• Strong English communication skills.
• Proven customer service skills.
• Strong work ethic and a positive attitude.

Responsibilities

• Provide exceptional customer service to enhance client satisfaction.
• Assist customers with inquiries, complaints, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and service outcomes.
• Stay updated on product knowledge and service offerings to better assist customers.

Skills

Strong communication

Customer service

Education

Bachelor's degree

Job description

On-site - Taguig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

• HMO

Professional Development

• Job Training, Professional Development

Description

• Provide exceptional customer service to enhance client satisfaction.
• Assist customers with inquiries, complaints, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and service outcomes.
• Stay updated on product knowledge and service offerings to better assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication skills in English.
• Skills and Competencies: Proven customer service skills.
• Qualities and Traits: Strong work ethic and a positive attitude.

Customer Service Strong Work Ethic English Language