Customer Service Call Center Agent — Growth & Training

iQor; Dasmariñas; Presencial; PHP 223.000 - 290.000; Jornada completa

Descripción de la vacante

iQor in the Philippines seeks a polite, professional Customer Service Call Center Agent to represent clients by delivering remarkable service to their customers via phone. You will handle a high volume of calls, listen to customers and provide accurate responses to inquiries while maintaining a positive experience.

Join a team focused on trust, reliability and meeting call center metrics. You will contribute to productive outcomes and a supportive workplace that values customer satisfaction and

Responsabilidades

• Answer inbound calls and greet customers with energy and enthusiasm.
• Place outbound calls and communicate with energy and enthusiasm to customers.
• Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Meet department productivity and quality standards.

Descripción del empleo

iQor in the Philippines seeks a polite, professional Customer Service Call Center Agent to represent clients by delivering remarkable service to their customers via phone. You will handle a high volume of calls, listen to customers and provide accurate responses to inquiries while maintaining a positive experience.

Join a team focused on trust, reliability and meeting call center metrics. You will contribute to productive outcomes and a supportive workplace that values customer satisfaction and