Customer Service Associate (Open for Fresh Graduates and Undergraduates)

J-K Network Services; Pasay; Hybrid; PHP 200,880 - 223,200; Full time

Benefits offered by this job

Government Mandated Benefits

Sick Leave Credits

Vacation Leave Credits

13th Month Pay

HMO

Job summary

A leading BPO company seeks a Customer Service Associate to handle customer inquiries and transactions with professionalism. The position is open to fresh graduates and undergraduates, offering a hybrid work setup. Candidates should possess a Bachelor's degree and preferably have customer service experience. The salary range is Php18,000-Php20,000, depending on negotiations. Interested applicants are encouraged to apply immediately.

Qualifications

• Open to fresh graduates and undergraduates.
• Willingness to attend interviews.
• Can start as soon as possible.

Responsibilities

• Respond to customer inquiries regarding products and services.
• Process customer transactions and orders efficiently.
• Manage and maintain data and information records.
• Troubleshoot customer issues and provide effective solutions.
• Perform other duties as assigned by the supervisor.

Skills

Customer service experience

Effective communication

Problem-solving

Education

Bachelor's degree

Job description

Client Profile: This company was founded in 1976. One of the fastest growing IT companies not only in the Philippines but also in Canada and Australia. This company focuses on Business consulting, Systems integration and IT services.

Position: Customer Service Associate (Open for Fresh Graduates and Undergraduates)

Company Industry: BPO Company

Location: Ortigas, Pasig City

Postal Code: 1600

Salary Offer: Php18,000-Php20,000 (Negotiable)

Work Schedule: Dayshift/Midshift

Work Set Up: Hybrid Set Up (3x onsite)

BENEFITS

• Government Mandated Benefits
• Sick Leave Credits
• Vacation Leave Credits
• 13th Month Pay
• HMO

JOB REQUIREMENTS

• Bachelor's degree holder
• Open for Fresh Graduates, Undergraduates, and Senior Highschool graduate
• With 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interviews
• Can start as soon as possible

JOB RESPONSIBILITIES

• Respond to customer inquiries regarding products and services with accuracy and professionalism
• Process customer transactions and orders efficiently
• Manage and maintain data and information records
• Troubleshoot customer issues and provide effective solutions
• Perform other duties as assigned by the immediate supervisor

RECRUITMENT PROCESS (ONLINE)

• Initial Interview
• Final Interview
• Job Offer

Contact

Look for Ms. Yanna