Customer Service Assistant

Talento Solution Inc.; Parañaque; On-site; PHP 201,000 - 268,000; Full time

Job summary

Talento Solution Inc. is seeking a motivated professional for a Customer Service and Administrative Support role based onsite in Parañaque City, Philippines.

You will handle bookings, inquiries, and requests across phone, email, and other channels, coordinate appointments, maintain records, and support day-to-day administrative tasks. Strong written and verbal English, basic MS Office skills, and solid multitasking abilities are essential.

Qualifications

• College degree or equivalent preferred.
• At least 1 year of experience in Customer Service, Administrative Support, Hospitality, or related field.
• Good verbal and written English communication skills.
• Computer literate and proficient in basic MS Office applications.
• Strong organizational and multitasking skills.
• Customer-oriented, professional, and reliable.
• Willing to work onsite in Parañaque City.

Responsibilities

• Handle customer bookings, inquiries, and requests.
• Respond to customer concerns through phone, email, and other communication channels.
• Assist customers with booking and appointment coordination.
• Schedule and coordinate meetings or appointments.
• Maintain accurate customer records and administrative documents.
• Assist with day-to-day administrative tasks.
• Coordinate with internal teams to ensure customer requests are properly handled.
• Provide excellent customer service and timely assistance.

Skills

Customer service experience

Written and verbal English

Organization and multitasking

MS Office basics

Professional and reliable

Onsite in Parañaque

Education

College degree preferred

Tools

MS Office

Job description

Job Responsibilities

• Handle customer bookings, inquiries, and requests.




• Respond to customer concerns through phone, email, and other communication channels.




• Assist customers with booking and appointment coordination.




• Schedule and coordinate meetings or appointments.




• Maintain accurate customer records and administrative documents.




• Assist with day-to-day administrative tasks.




• Coordinate with internal teams to ensure customer requests are properly handled.




• Provide excellent customer service and timely assistance.

Qualifications

• College graduate preferred.




• At least 1 year of experience in Customer Service, Administrative Support, Hospitality, or a related field.




• Good verbal and written English communication skills.




• Computer literate and proficient in basic MS Office applications.




• Strong organizational and multitasking skills.




• Customer-oriented, professional, and reliable.




• Willing to work onsite in Parañaque City.