Customer Service Assistant

Skyworth Philippines Corporation; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

Skyworth Philippines Corporation in Parañaque invites a Customer Service Assistant to handle inquiries about products and services, coordinate with Authorized Service Centers nationwide, and maintain accurate customer records.

This full-time role requires a Bachelor’s or vocational degree, strong English communication, and proficiency in Word and Excel, with at least 1 year of customer service experience; placement at Bicutan, Paranaque.

Qualifications

• Educational background: Bachelor’s/College Degree or vocational course required.
• Proficient in speaking English; excellent written and verbal communication.
• Computer literate; excellent in Word and Excel applications.
• Work experience: at least 1 year in Customer Service or equivalent.

Responsibilities

• Handle customer inquiries regarding products and services.
• Resolve service problems and customer complaints.
• Coordinate daily with Authorized Service Centers (ASC) nationwide.
• Maintain customer records accurately.

Skills

English proficiency

Communication skills

Customer service

Education

Bachelor's/College degree or vocational course

Tools

MS Word

MS Excel

Job description

Customer Service Assistant

Bicutan, Parañaque City

Responsibilities:

• Responsible for customer’s inquiry regarding the company’s product and services.

• Handles and resolves service problems and other customer complains.

• Responsible in the daily coordination of Authorized Service Centers (ASC) nationwide.

• Maintains and keep customer records accurately

Requirements:

• Educational Background: Candidates must possess at least a Bachelor's/College Degree or vocational course of any field.

• Proficient in speaking English. Excellent in written and in verbal communication.

• Computer literate. Excellent in word and excel applications.

• Work experience. At least with 1 year of working experience as Customer Service or equivalent.

• Applicant will be assigned in Bicutan, Paranaque area.

• Full-Time position