Sales Assistant

Field Outsource Asia Inc.,; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local customer service firm in Philippines is looking for a Sales Support Representative to assist with order processing, customer inquiries, and sales reporting. Candidates should have a High School Diploma, preferably with experience in sales support or customer service. Proficiency in MS Office and CRM software is required. The role requires strong organizational skills and the ability to multitask in a fast-paced environment.

Qualifications

• Previous sales support, customer service, or administrative roles are highly valuable.
• Familiarity with order processing systems and sales reporting.
• Strong multitasking, time management, and prioritization skills.

Responsibilities

• Receive, process, and verify sales orders.
• Handle customer inquiries and complaints.
• Compile and prepare sales reports.

Skills

Strong organizational skills

Excellent communication

Customer service focus

Attention to detail

Proficiency with CRM software

Proficiency with MS Office

Education

High School Diploma

Associate's or Bachelor's in Business Admin, Marketing or related fields

Tools

CRM software (e.g., HubSpot, Salesforce)

MS Office Suite (Excel, Word, PowerPoint)

Job description

Responsibilities

• Order Processing: Receive, process, and verify sales orders, issue invoices, and track deliveries.
• Customer Service: Handle customer inquiries, complaints, and requests via phone, email, or in-person, providing product info and after-sales support.
• Data Management: Maintain and update customer databases, sales records, and account information.
• Reporting: Compile and prepare sales reports, track sales trends, and monitor team performance against targets.
• Team Support: Assist sales representatives with presentations, scheduling, proposals, and coordinating meetings.
• Liaison: Coordinate with other departments (marketing, finance, logistics) for smooth information flow.

• Strong organizational and time-management skills.
• Excellent communication (written and verbal) and interpersonal abilities.
• Proficiency with CRM software and MS Office.

Essential Skills

• Strong organizational and time-management skills.
• Excellent communication (written and verbal) and interpersonal abilities.
• Customer service focus.
• Proficiency with CRM software and MS Office.
• Attention to detail.

Key Qualifications

• High School Diploma minimum; Associate\'s or Bachelor\'s in Business Admin, Marketing, or related fields preferred for more responsibility.
• Near BGC Taguig- deployment
• Previous sales support, customer service, or administrative roles are highly valuable.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Experience with CRM software (e.g., HubSpot, Salesforce).
• Familiarity with order processing systems and sales reporting.
• Excellent written and verbal skills.
• Strong multitasking, time management, and prioritization.
• Attention to Detail: Essential for accuracy in records and transactions.
• Customer Service: Interpersonal skills for dealing with clients.
• Basic math/numerical skills for sales metrics.
• Proactive, resourceful, and able to work in a fast-paced, deadline-driven environment.