Customer Service Agent

Miranda HR; Taguig; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment agency is looking for an on-site customer service representative in Taguig. This entry-level position requires a High School Diploma and involves providing exceptional customer support through various channels. Ideal candidates should possess strong communication skills and an empathetic demeanor. Responsibilities include resolving customer inquiries, maintaining records, and collaborating with team members to enhance service delivery. Competitive benefits like health insurance and job training are offered.

Qualifications

• Entry-level position with 0-2 years of experience required.
• Empathetic and patient demeanor is essential.
• Comfortable working in a fast-paced environment.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and complaints efficiently.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer experience.

Skills

Strong communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

On-site - Taguig No Exp Required High/Senior High School Full-time

Benefits

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service and support via phone, email, and chat.
• Resolve customer inquiries and complaints efficiently and professionally.
• Assist customers with product information and service-related questions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance overall customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0-2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic and patient demeanor.
• Responsibilities and Duties: Ability to handle a high volume of calls.
• Working Conditions: Comfortable working in a fast-paced environment.