Customer Service Representative

Miranda HR; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Employee recognition and rewards

Government mandated benefits

Health and wellness insurance

Professional development training

Job summary

A leading staffing agency in Taguig is seeking entry-level customer service representatives to join their team. You will be responsible for handling customer inquiries, providing assistance with product usage, and documenting complaints. This on-site position requires a High School Diploma and offers a supportive environment for professional growth. Ideal candidates will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced setting. Join us to make a difference in customer service!

Qualifications

• Educational qualifications must include a High School Diploma or equivalent.
• Entry-level experience is acceptable with 0–2 years preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product usage and account issues.
• Document and escalate customer complaints as needed.
• Maintain a positive attitude in all interactions.
• Collaborate with team members to achieve performance goals.

Skills

Excellent communication skills

Interpersonal skills

Positive attitude

Patience

Adaptability

Education

High School Diploma or equivalent

Job description

On-site - Taguig No Exp Required High/Senior High School Full-time

Overview

Chat

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product usage, order tracking, and account issues.
• Document and escalate customer complaints to ensure resolution.
• Maintain a positive and empathetic attitude towards customers at all times.
• Collaborate with team members to achieve performance goals and improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Positive attitude, patience, and adaptability
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously

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Benefits & Additional Information

Other Benefits

• Employee Recognition and Rewards: Holiday Gifts, Incentives
• Government Mandated Benefits
• Insurance Health & Wellness: Life Insurance
• Professional Development: Job Training

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