Customer Service Agent

J-K Network Services; Makati; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Government mandated benefits

Salary Increase

HMO

Vacation Leave Credits

Sick Leave Credits

Job summary

A leading BPO company in Makati is seeking a Customer Service Agent to manage customer calls and inquiries regarding their products and services. Ideal candidates should hold a Bachelor's degree in Business Management or any related field, along with notable communication skills and customer service experience. This role is full-time with a shifting schedule and offers competitive benefits, including salary increases and healthcare coverage.

Qualifications

• Open for undergraduates.
• At least 1 year of customer service or BPO experience is a plus.
• Willing to work onsite.

Responsibilities

• Handle customer calls and inquiries regarding products and services.
• Ensure proper documentation of inquiries.
• Respond to customer inquiries via email or other channels.
• Maintain professionalism while engaging with customers.
• Build good relationships with customers.

Skills

Customer service experience

Communication skills

Professionalism

Education

Bachelor's degree in Business Management or any course

Job description

Client Profile:

was founded in 2015 in the Philippines and established an assessment firm. Services includes supply chain breakdowns, natural disasters, legal liabilities, and uncertainty in the financial market. the organization can predict its impact and take steps to reduce, prevent, minimize, monitor, and control it.

Position:

Customer Service Agent

Company Industry:

BPO Company

Work Location:

Makati

Work Schedule:

Shifting Schedule

Salary:

Php 25,000-30,000

Work Set Up:

Onsite

Benefits:

• Government mandated benefits
• Salary Increase
• HMO
• Vacation Leave Credits
• Sick Leave credits

Job Requirements:

• bachelor's degree in Business management or any course.
• Open for undergraduates
• With at least 1 year customer service or BPO experience is a plus.
• Can start ASAP
• Willing to work onsite

Job descriptions

• In charge for handling customer calls and inquiries regarding with product and services of company.
• Responsible for proper documentation of inquires
• Realtime response to customer inquiries via email or other channel
• Remain professional and positive while engaging with customer
• Build a good relationship with customers or clients.

look for Ms. Leah

RECRUITMENT PROCESS: (ONLINE Process)

• HR Interview
• Technical assessment
• Hiring Manager Interview
• Job offer