Chat and Email Support - Customer Service Representative

Telesys BPO; Manila; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A leading BPO company in Manila is looking for a Customer Service Representative to provide exceptional service as the first point of contact for customers. The role requires effective communication skills and a customer-focused attitude. No previous experience in BPO is necessary, as training will be provided. Candidates must be willing to work in a fast-paced environment and adaptable to shifting schedules. Join a supportive workplace that values employee growth and offers various benefits.

Qualifications

• High School graduate or college level.
• Strong written and verbal communication skills.
• Open to applicants with or without BPO experience.

Responsibilities

• Handle customer inquiries and concerns.
• Deliver top-tier service with every interaction.
• Work in a fast-paced, high-volume call environment.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

College level or degree is an advantage

Job description

Chat and Email Support - Customer Service Representative

Telesys BPO

On-site - Manila No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Company Equipment, Open Workspace

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Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as CSR for the non-voice Account. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

What We Offer:

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

• Apply today and become part of a company that values customer care and employee growth.
• Join our team and start making an impact—one call at a time.
• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

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