Call Center Representative( open for fresh graudate)

J-K Network Services; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Government mandated benefits

Salary Increase

HMO

Vacation Leave Credits

Sick Leave Credits

Job summary

A global IT company seeks a Customer Service Representative to handle customer inquiries, document interactions, and build professional relationships. The position requires excellent communication skills and a positive attitude while engaging with clients. A salary range of Php 20,000-30,000 is offered. The work is onsite in BGC, Taguig City. Join a dynamic team focused on delivering exceptional customer experiences.

Qualifications

• Experience in customer service or related field is preferred.
• Ability to handle inquiries professionally.
• Excellent communication skills in English.

Responsibilities

• Handle customer calls and inquiries regarding products and services.
• Document all inquiries properly.
• Respond to customer inquiries via email or other channels.
• Engage professionally with customers.
• Build strong relationships with customers.

Skills

Customer service skills

Positive attitude

Documentation skills

Communication skills

Job description

Overview

Client Profile: A globalIT company that helps organizations build innovative solutions, transform industries, digital customer experience and trust & safety services.

Position: Customer Service Representative

Company Industry: BPO Company

Work Location: BGC, Taguig City

Work Schedule: Shifting Schedule

Salary: Php 20,000-30,000

Work Set Up: Onsite

Benefits:

• Government mandated benefits
• Salary Increase
• HMO
• Vacation Leave Credits
• Sick Leave credits

Responsibilities

• In charge for handling customer calls and inquiries regarding with product and services of company.
• Responsible for proper documentation of inquires
• Realtime response to customer inquiries via email or other channel
• Remain professional and positive while engaging with customer
• Build a good relationship with customers or clients.

Recruitment Process

1. HR Interview
2. Hiring Manager Interview
3. Job offer
4. Look for: Ms. Leah