Customer Service Advocate - Onsite Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 223,000 - 357,000; Full time

Job summary

TTEC is hiring a Customer Service Representative to join our onsite team in Santa Rosa, Laguna, Philippines. You will engage with customers, provide quick answers, and help resolve issues with a friendly, empathetic approach.

We value a HS diploma or 2 years of college, plus at least 6 months of customer service or BPO experience. You'll work in Santa Rosa with a supportive culture and opportunities to grow with our global team.

Qualifications

• High school diploma or 2 years of college.
• 6 months of customer service or BPO experience for high school grads of old curriculum.
• Willing to work onsite in Santa Rosa, Laguna.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Computer skills

Job description

TTEC is hiring a Customer Service Representative to join our onsite team in Santa Rosa, Laguna, Philippines. You will engage with customers, provide quick answers, and help resolve issues with a friendly, empathetic approach.

We value a HS diploma or 2 years of college, plus at least 6 months of customer service or BPO experience. You'll work in Santa Rosa with a supportive culture and opportunities to grow with our global team.