Onsite Customer Support Specialist - Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC Santa Rosa is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will handle customer inquiries, provide solutions, and ensure a positive experience by resolving issues with empathy and efficiency.

The role emphasizes timely responses, product knowledge, and effective use of company systems while contributing to a supportive, inclusive team culture.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Product knowledge

Computer literacy

Communication skills

Education

Senior High School diploma

2 years of college education

Job description

TTEC Santa Rosa is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will handle customer inquiries, provide solutions, and ensure a positive experience by resolving issues with empathy and efficiency.

The role emphasizes timely responses, product knowledge, and effective use of company systems while contributing to a supportive, inclusive team culture.