Customer Relations Assistant (Quezon Ave., North EDSA, South Triangle area)

China Banking Corporation (CBC); Quezon City; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Hands-on training

Career growth

Teamwork culture

Job summary

China Banking Corporation (CBC) is seeking a Customer Relations Assistant to help clients open and close accounts, and guide them through savings and investment products while ensuring documentation is completed accurately.

You will handle day-to-day transactions, report onsite, and contribute to a team that values integrity and client satisfaction in a growing banking environment.

Qualifications

• Bachelor's degree or equivalent required.
• Excellent verbal and written communication and interpersonal skills.
• Willingness to report onsite at CBC offices.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts in accordance with procedures.
• Provide guidance on savings and investment products to clients.
• Deliver excellent customer service and build strong client relationships.

Skills

Strong communication

Education

Bachelor's degree in Finance, Accountancy, Banking, Business Admin, Management

Job description

About the role

As a Customer Relations Assistant (CRA), you'll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

Key responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism

• Open and close accounts while ensuring compliance with standard operating procedures

• Provide clear guidance on savings and investment products

• Deliver excellent customer service and build strong client relationships

About you

• Bachelor's/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

• Strong communication and interpersonal skills

• Willingness to report onsite

Benefits

• A supportive environment that values learning and growth

• Hands-on training to help you succeed in your role

• Opportunities to build a career in banking and financial services

• A culture that prioritizes teamwork, integrity, and client satisfaction