CRA (STO SM General Trias)

China Bank Group; General Trias; Presencial; PHP 223 000 - 357 000; Tempo integral

Resumo da oferta

China Bank Group is seeking a Customer Relations Assistant to support clients in opening and closing accounts and to guide them through savings and investment products. The role emphasizes accuracy, compliance, and strong customer service at the Santa Cruz, Laguna branch.

Responsibilities include handling daily transactions, assisting with deposits and loan payments, and maintaining complete documentation. Strong communication skills and a customer-first mindset are essential for success in this

Qualificações

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite in Santa Cruz, Laguna.

Responsabilidades

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Conhecimentos

Strong communication and interpersonal

Formação académica

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Descrição da oferta de emprego

Permanent

Job Description

About You & the Role

As a Customer Relations Assistant (CRA) , you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite
• Amenable to work in Santa Cruz, Laguna

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial servicesA culture that prioritizes teamwork, integrity, and client satisfaction