CRA (Region Float)

China Bank Group; Bacoor; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Hands-on training

Career growth

Teamwork culture

Job summary

China Bank Group is seeking a Customer Relations Assistant at the SM City Bacoor Branch to help clients open and close accounts, guide them through savings and investment options, and ensure all documents are properly completed. The role requires reporting on-site and delivering excellent customer service.

The position offers hands-on training, opportunities for growth in banking, and a culture focused on teamwork, integrity, and client satisfaction.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Skills

Customer service

Interpersonal skills

Compliance awareness

Education

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

SM City Bacoor Branch, Habay Ii, City Of Bacoor, Cavite, Region 4 ( Calabarzon ), Philippines

Permanent

Job Description

Job Description

About You & the Role

As a Customer Relations Assistant (CRA) , you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands‑on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

Job Snapshot

Updated Date

09-09-2026

Job ID

JOB_1494

Department

South Luzon - Office of the Region Head

Location

Location SM City Bacoor Branch, Habay Ii, City Of Bacoor, Cavite, Region 4 ( Calabarzon ), Philippines