Customer Relations Assistant (Ayala - Alabang Branch)

China Bank Group; Manila; Presencial; PHP 223 000 - 391 000; Tempo integral

Resumo da oferta

China Bank Group is seeking a Customer Relations Assistant for the Ayala-Alabang Branch in Metro Manila. The role involves assisting clients with opening and closing accounts, guiding them through savings and investment products, and ensuring all documents and procedures are properly completed.

You will handle daily transactions with accuracy, ensure SOP compliance, and deliver customer-focused service to foster strong client relationships.

Qualificações

• Bachelor’s degree in finance or related field.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsabilidades

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Conhecimentos

Strong communication

Interpersonal skills

Formação académica

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Descrição da oferta de emprego

Customer Relations Assistant (Ayala - Alabang Branch) Ayala-Alabang Branch, Tunasan, City Of Muntinlupa, Metro Manila, National Capital Region ( Ncr ), Philippines Probationary

Job Description

As a Customer Relations Assistant (CRA) , you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

Job Snapshot

Updated Date

10-06-2026

Job ID

JOB_1639

Department

Location