Customer Relations Assistant

China Bank Group; Quezon City; Sur place; PHP 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Hands-on training

Career growth

Teamwork culture

Onsite work

Résumé du poste

China Bank Group in the Philippines is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure documentation is complete.

This role emphasizes accuracy, compliance, and excellent service as you support clients onsite at Kamuning Branch, growing into a trusted representative of the bank.

Fresh graduates are encouraged to apply; training will be provided to develop strong communication and interpersonal skills.

Qualifications

• Bachelor’s degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsabilités

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Connaissances

Communication skills

Interpersonal skills

Onsite reporting

Formation

Bachelor’s degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Description du poste

0 - 2 Years

Job Description

As a Customer Relations Assistant (CRA) , you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

Job Snapshot

Updated Date

10-02-2026

Job ID

JOB_1624

Department

Kamuning Branch