CRA (STO SM Gen. Trias)

China Bank Group; General Trias; Sur place; PHP 223 000 - 391 000; Plein temps

Résumé du poste

China Bank Group is seeking a Customer Relations Assistant in Cavite to help clients open and close accounts, and guide them through savings and investment products. You will ensure proper documentation and adherence to procedures while delivering quality service.

Fresh graduates are welcome. The role requires strong communication, on-site work, and the ability to build lasting client relationships within the branch network.

Qualifications

• Bachelor’s degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.
• Amenable to work in Santa Rosa, Laguna.

Responsabilités

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Connaissances

Strong communication

Interpersonal skills

Formation

Bachelor’s/College degree in Finance/Banking/Business Administration

Description du poste

Permanent

Job Description

About You & the Role

As a Customer Relations Assistant (CRA) , you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite
• Amenable to work in Santa Rosa, Laguna

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

Job Snapshot

Updated Date

10-02-2026

Job ID

JOB_1622

Department

Location