Customer-Focused Banking Service Specialist

Private Advertiser; Cabanatuan; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health insurance coverage

Retirement benefits

Paid leave entitlements

Performance bonuses

Job summary

City Savings Bank is hiring a Branch Service Associate at our Cabanatuan City branch in Nueva Ecija. This full-time, on-site role focuses on delivering excellent customer service, processing banking transactions, and maintaining professional standards.

You will be the face of the bank, supporting customers with deposits, withdrawals, loans, and account inquiries while adhering to regulatory requirements. We offer a supportive environment with opportunities for career progression and a commitment

Qualifications

• Graduate of a business course or equivalent.
• Fresh graduates are welcome to apply.
• Experience in customer service or a customer-facing role is preferred.
• Strong communication skills to explain banking products clearly.
• Excellent numerical abilities for accurate transactions.
• Proficiency with banking software and computer applications; willing to learn new tech.

Responsibilities

• Greet customers and assess banking needs; direct to services or staff.
• Process deposits, withdrawals, transfers, and inquiries with accuracy.
• Open new accounts and explain features and benefits.
• Promote bank products and services to customers.
• Handle cash and cheques with precision and reconcile transactions.
• Respond to inquiries and resolve issues courteously.

Skills

Customer service

Retail banking

Communication skills

Numerical ability

Education

Business course graduate

Tools

Banking software systems

Job description

City Savings Bank is hiring a Branch Service Associate at our Cabanatuan City branch in Nueva Ecija. This full-time, on-site role focuses on delivering excellent customer service, processing banking transactions, and maintaining professional standards.

You will be the face of the bank, supporting customers with deposits, withdrawals, loans, and account inquiries while adhering to regulatory requirements. We offer a supportive environment with opportunities for career progression and a commitment