Frontline Banking Services & Compliance Specialist

RCBC; Virac; On-site; PHP 201,000 - 268,000; Full time

Job summary

RCBC in the Philippines seeks a service-oriented teller to provide competent, timely, and error-free over-the-counter services in the Business Center for customers. The role demands adherence to BSP/AMLA regulations and strict bank policies to minimize risk while supporting branch objectives.

The ideal candidate has a 4-year degree, is empathetic, diligent, and possesses strong time-management and decision-making abilities.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
• Has controlling and monitoring skills and has a sense of security awareness.
• Empathic and can easily engage with people.
• Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.

Responsibilities

• Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensures compliance with internal policies, BSP/AMLA regulations and other external regulatory rules.
• Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
• Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in the following locations: Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.

Skills

Empathy

Time management

Decision making

Diligence

Education

4-year degree

Job description

RCBC in the Philippines seeks a service-oriented teller to provide competent, timely, and error-free over-the-counter services in the Business Center for customers. The role demands adherence to BSP/AMLA regulations and strict bank policies to minimize risk while supporting branch objectives.

The ideal candidate has a 4-year degree, is empathetic, diligent, and possesses strong time-management and decision-making abilities.